Customer Service

What payment methods do you accept?
We accept VISA, MasterCard, Discover and American Express.

When will my account be charged?
Upon completion of your order, your card will be charged immediately.


Are you accepting custom orders?

Currently we are not accepting orders, but will begin in August of 2016.


Can I cancel my order after I’ve placed it?
You may cancel an order any time before it has been processed. Once an order has shipped, the normal return policy will apply.

Detailed information on this policy can be found by clicking here.

The cancellation policy for Custom Orders can be found by clicking here.

Will you refund the shipping charges on my package if I need to make a return?
Shipping and Handling charges are not refunded should you return an item to us.

For detailed policy information, please visit our Returns & Exchanges page by clicking here.


How long does it take for refunds to post to my bank account?
It can take up to 14 business days after we have processed your return for funds to post back to your account.

For a detailed breakdown on the refund timeline, visit our Returns & Exchanges page by clicking here.

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